Legal
Delete your TViO account
You can delete your TViO account and associated data from the TViO Companion dashboard. This page explains how deletion works and what is removed.
Last updated: October 2026
How to delete your account
You can delete your TViO account directly from the TViO Companion dashboard.
- 1. Go to https://companion.tvio.app
- 2. Sign in to your TViO account.
- 3. Open Settings.
- 4. Go to Danger Zone.
- 5. Select Delete account.
- 6. Enter your password and confirm. If you have a subscription that renews, it is cancelled at that moment and you will not be charged again.
What is deleted
When you delete your account, TViO permanently deletes:
- Your account
- Linked devices: they are unlinked and lose access
- Playlists and sources, including your provider credentials and the copies of your lists on our servers
- Sessions, pairing data and everything you sync (favorites, groups, orders, Continue Watching)
- Companion settings
- Your subscription, which is cancelled if it renews
Limited retention
Some limited records may be retained only when required for security, fraud prevention, legal compliance, payment/accounting obligations, or abuse prevention.
If you cannot access your account
If you cannot access your account, you can request deletion by contacting support@tvio.app.
Please use the subject: Delete my TViO account
Delete data without deleting your account
You can remove playlists and unlink devices while keeping your TViO account.
Sign in at https://companion.tvio.app. Open your playlists, select the playlist you want to remove and use its delete option.
To unlink a device, open the devices section, select the device and use its remove or unlink option. Unlinking a device does not delete your account or the playlists stored in it.
Contact: support@tvio.app