How TViO handles personal information

We may collect information you provide directly when you create an account, contact support, or use the companion dashboard. This can include an email address, account details, billing references, and messages you send to us.

We may also collect technical information automatically, such as device type, browser version, IP address, diagnostics, crash logs, and usage data that helps us keep the service stable.

We use information to provide the service, manage access, deliver support, process payments, prevent abuse, improve performance, and communicate important account updates.

We may also use aggregated analytics to understand how the product is used so we can improve navigation, reliability, and feature quality.

We may share information with service providers that help us operate TViO, such as hosting, analytics, payment processing, crash reporting, and email delivery providers.

These providers are only permitted to process data for the purposes we specify or for their own legal and security obligations.

We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required by law.

We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to withdraw consent when processing is based on consent.

To exercise any of these rights, contact support@tvio.app and we will review your request in line with applicable law.

TViO is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

We may update this policy from time to time. When we do, we will post the revised version on this page and update the date above.